FAQ's

We Ship Domestically/Internationally

All purchases will be shipped via USPS priority mail. When placing an order please allow 7-10 business days for the order to be processed and Shipped. During peak holidays, inclement weather, Peak season and big sales please allow 10-14 days for shipping to be completed. International Shipping times vary per location, please check with your country's postal service to get an idea how long the item will arrive.

PRE-SHIPMENT TRACKING info will not be sent out, you will receive a tracking number once your order has been processed and shipped, unfortunately, all of our orders are sent without signature request, so please choose a safe address for delivery. We will not be held responsible for packages with confirmed delivery status.

 

What Payment Methods Are Accepted?

All online payments are processed through Pay Pal & Shopify's card service provider stripe. Which means each and every payment method available and accepted through Pay Pal is available to be used on our site. This includes VISA, MasterCard, American Express, Discover.

 

Do you offer Refunds?

No, we do not offer refunds we only offer exchanges for items that meet the requirements. Please take a look at our Return/exchange policy for more details.

 

How much is Shipping?

There are only two flat rate shipping prices for domestic, $8 or $14. The cost of shipping will depend on how many items & weight.

International shipping varies per location.

Free Shipping in the US for orders over $75.

 

Size

All sizes are in inches unless otherwise stated in cm. You will find the size chart for each product when you click on it.

 

Who should I contact if I have any additional questions?

If you have any questions what so ever, please don’t hesitate to send an email to support@dancephreakz.com and we will get back to you within 24-72hrs.

 

Address

Dance Phreakz, LLC

P.O. Box 2623

Gardena, CA 90247